Parts Coordinator

Main responsibilities and Contents

  • Collection, analysis and record of customer requests;
  • Preparation and revision of technical-commercial offers (pricing, delivery times, commercial terms) of the assigned customer portfolio, interacting with the other departments involved and with the customer;
  • Orders entry into the ERP system and project progress monitoring;
  • Finalization of supply contracts (orders confirmation, drafting of contracts, purchase orders check);
  • Management of project procurement activities and support/coordination of stock and project-based material procurement, including follow-up activities of expediting, shipments and other stake-holders within the technical department;
  • Preparation of reports for internal use (commercial analysis, support to Projects Controlling, Finance reporting, order acquisition forecast plan, update of annual sales budget);
  • Handling of customer claims on relevant orders up to closure and reporting.

Skills, qualifications and abilities

The ideal candidate should meet the following requirements:

  • At least 5 years of work experience in after-sales, preferably in engineering companies;
  • At least 2 years’ experience as team coordinator, supervising technical and commercial documents;
  • Good interpersonal and communication skills at various levels (internal/external, verbal/written);
  • Determination to achieve challenging targets;
  • Analytical synthesis and problem-solving skills;
  • Autonomy in decision-making, initiative;
  • Ability to organize and plan activities to assign priorities and meet deadlines;
  • Competence in IT systems: MS Office package and ERP software;
  • Fluent in English language, both written and spoken;
  • Good will, proactivity, ability to both individual and teamwork.

At thyssenkrupp nucera Italy we offer:

  • Flat hierarchies and short decision-making routes
  • International work environment in interdisciplinary and multinational teams
  • Training “on the job” by a dedicated mentor
  • Good development opportunities either in a specialist or in a management function
  • Flexible working time models (Home Office and flexible working hours)
  • Availability of public transportation infrastructure: Metrò green line M2, stop Lambrate, train Trenord, as well as speedway tangenziale est, exit Rubattino

 

 

For application please send your CV to: nca-it.hrm@thyssenkrupp-nucera.com

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